Vehicle Service at Cricks Kia

Sunshine Coast QLD

All cars being serviced at Cricks Kia are thoroughly inspected and any recommendations for adjustments are discussed with our customers..

That’s why we insist that every technician who works for us goes through a rigorous training program to become knowledgeable about all Kia models.

Whatever Kia you drive, you can rest assured that our technicians are up to speed on what’s under the bonnet, and have access to the right diagnostic tools.

Please call our friendly team or fill in our online service booking form, and we’ll contact you shortly.

Performance, Safety & Retained Value

Kia Genuine Service is focused on the Performance, Safety & Retained Value of your car, and it’s these elements that really set a Kia service apart from a regular one. When you pick up your car afterwards you’ll notice that your invoice is divided into these three key areas.

The Performance

During any scheduled service, Kia technicians focus on preserving and enhancing the performance of your car by completing a factory-approved comprehensive performance checklist. This checklist includes the performance of your engine, steering and transmission, which means your service may include replacing your engine oil and oil filter, replacing spark plugs, rotating your tyres and replacing your transmission fluid.

The Safety

Another focus of your scheduled service will be on preserving and enhancing the safety of your car by completing a factory-approved comprehensive safety checklist. This checklist includes the safety of your brakes, exhaust system, suspension and electrical system, which means your service may include replacing front brake pads, inspecting exhaust for security and leaks, replacing front wheel bearings and checking headlight operation.

The Retained Value

By servicing your car at an authorised Kia Service Centre using Kia Genuine Parts, you get more than just peace of mind. You’ll also have the reassurance of a full Kia service history to further help safeguard the ongoing value of your investment.

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Promise To Care

Nobody knows your Kia like we do. To ensure your vehicle continues to perform at its best, we recommend you have it serviced by an authorised Kia service dealer.

Owning a Kia means you are part of our family. When a family member needs help and support we are always there, when and where, you need us.

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Kia Benefits Trained Technicians

Factory Trained Technicians

Kia service technicians are factory-trained, so they know all current and older Kia models inside and out.

Kia Benefits Capped Price Service

Capped Price Servicing

The Kia Capped Price Service program ensures you know the maximum you’ll pay for you service up-front. Which means no unexpected surprises when the work’s been done.

Kia Benefits Genuine Parts

Genuine Parts & Accessories

Authorised Kia service dealer will also guarantee that only genuine Kia parts are used to ensure the smooth operation of your vehicle for years to come.

Kia Benefits Diagnostic Equipment

Kia Diagnostic Equipment

Up-to-date Kia diagnostic equipment and special service tools are used to ensure work is done to the highest standards.

Kia Benefits Diagnosis

Diagnosis

We will also check for any Safety Recalls and Kia Service Actions that affect your car.

Kia Benefits Roadside Assist

Roadside Assistance

Renew your Roadside Assistance package yearly, for up to 8 years by simply returning your vehicle to your local Authorised KIA dealer for its annual scheduled services.

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Frequently Asked Questions

What is the price to service my car?

Every make and model has different requirements. We will provide you with a quote for your vehicle before we proceed with your service. During your service, if this quote changes or we discover issues which were not initially apparent, we will contact you to discuss. For some manufacturers, there is also capped price servicing. Capped price servicing means that the maximum cost of each scheduled service is capped across the dealer network, so regardless of which dealer you service with, the price will be the same. Since each service requirement is different though, the cost of each individual service will vary depending on the size of the service and the work carried out, but will still be capped across the dealer network. If you are not sure if your car has Capped Price servicing, please contact us.

What payment methods do you accept?

We accept MasterCard, Visa, cash and bank transfer. Cheques are no longer accepted.

Do you have a courtesy bus?

Yes we offer all customers a courtesy bus to assist you in where you need to go after you drop your vehicle off provided it’s within town limits. We can also arrange to pick you up once your vehicle is serviced.

Why do you recommend regularly servicing your vehicle?

  • To maintain Manufacturer warranty requirements.
  • To save you money by predicting repairs before component failure and breakdown.
  • To maintain the safety of your car for you and your passengers.
  • To improve fuel economy.
  • To reduce running costs.
  • To improve running efficiently and greenhouse emissions.
  • To extend the life of the car and promote smoother driving.
  • Maintain a good resale value.

Do I need to service my car before I sell it?

Whilst there is no requirement, rule or law that says you must service your car before you sell it, it might be something you want to consider. It may increase buyer confidence knowing you’ve recently invested money into servicing the car.

Do I legally need to get my car serviced regularly?

There is no legal requirement in Australia to get your car serviced regularly, or even at all. It is, however, in your best interest to do so.

How long does a service take to do?

Service times will vary due to the manufacturer’s recommendations, though a regular service would have an estimated time of 1.5 hours and a major can take around 4 hours to complete.

What makes and models do you service?

We service all makes and models including Toyota, Mitsubishi, Subaru, KIA, Honda, Nissan, Mazda and many more.

What should I do when my check engine lights come on?

When your check engine light comes on, there could be a number of issues. It could be something basic, like a loose fuel cap, or it could be something serious. The best way to ensure that you are safe behind the wheel is to bring your vehicle into our service department for an inspection or service. We can diagnose the issue and offer a solution if necessary.

What types of services do you offer?

  • Scheduled maintenance/Servicing
  • Air Conditioning Service
  • Battery Service / Replacement
  • Brakes Service
  • To reduce running costs.
  • Clutch Service
  • Electrical Service
  • Engine Service
  • Installation
  • Scratch, Dent & Paint
  • Suspension / Steering
  • Timing Belt
  • Transmission Service
  • Wheel Alignment / Balance
  • Window Tinting
  • Wiper Repair
  • And more!
Capped Price Servicing

Kia Capped Price Servicing

The Kia Capped Price Service program ensures you know the maximum you’ll pay for your service up-front. Which means no unexpected surprises when the work’s been done.

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Zip

Service it now, pay later

Now, when you service your vehicle at a participant Kia dealer, you can pay with Zip.

Zip Pay is a safe, 100% interest free payment solution that allows you to buy now, and pay later in flexible instalments that suit your lifestyle.

To open a Zip account, click here.

For more information check the Zip FAQs here.

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7 Year Warranty

Kia 7 Year Warranty

Enjoy Australia’s Best, industry-leading warranty coverage that will provide you with additional protection on top of your consumer gurantees provided under Australian Consumer Law.

Roadside Assistance

Kia Roadside Assistance

24 hour Roadside Assistance is available for you for the duration of the new vehicle warranty when serviced at a Kia Dealership.

Genuine Accessories

Kia Genuine Accessories

Authorised Kia service dealers will guarantee that only genuine Kia accessories are used to ensure the smooth operation of your vehicle for years to come.

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